05-899 C: Understanding the Creative Process    Spring 2012
HCI Institute, Carnegie Mellon University    Prof. Dow

Project 4: Mockup Storyboards

description
The ability to effectively communicate future interactions helps designers narrow the space of potential ideas to the most promising ones. In this project, students will create storyboards to illustrate their best ideas from the previous project. Keeping with the theme of the course, students will then post their storyboards and a set of questions online to gather "speed dating" feedback from potential beneficiaries on MindSwarms, a new online service that helps companies learn from consumers through video responses.

deliverables
Storyboards. Student teams should create six hand-sketched storyboards that visually and textually describe how people will interact with your proposed solution in a specific context. Each storyboard should describe a different design solution within a short narrative, 3 to 4 panels in length. Storyboards should "stand on their own," without having to verbally describe the idea — illustrations and text only. Each team member should sketch at least two of the six storyboards. Turn in digital scans of the six final storyboards and any rough sketches created in the process.

Feedback from speed dating. Post your final six storyboards online and send these URLs to Prof. Dow before class on March 1st. Include a question for people to answer for each storyboard. The default questions will be: "What's your reaction to this storyboard? How clear and realistic is the problem scenario? How well does the illustrated technology solve the problem?" Prof. Dow will manage video data collection from MindSwarms respondants. Each student team will get access to video responses from their MindSwarms video respondants starting on March 2nd. During the final crit on March 6th, be prepared to share fun video clips and summarize the key insights.

Conduct a face-to-face speed dating session with at least one potential stakeholder. Use the same storyboards and questions as above. Your feedback provider can be someone from the P2 interviews or someone else who can provide a stakeholder perspective. Integrate these findings with those from MindSwarms respondants.

Strategic analysis for MindSwarms. Each team member should create a MindSwarms profile to also understand the perspective of being a video respondant. Each team should produce a short 1-2 page report that examines how MindSwarms can market their service and build their database of respondants. Write 1-2 paragraphs on how MindSwarms should market their service online, including internet search engines (what keywords resonate? how should they position themselves?). Write another 1-2 paragraphs on how they can build their network of high-quality video respondents. More details on this part of the assignment will be provided in class on March 1st.

The final presentation should include process material (rough stories and sketches), the final six storyboards, and feedback on each storyboard. Students should post their slide deck and their MindSwarms strategic analysis to the wiki by the end of day on March 6th.

schedule
feb 21 Project 4 assigned
feb 28 Project 4 interim critique (bring rough storyboards to class printed in landscape on 11x14 paper)
mar 6 Project 4 presentation of final storyboards and speed dating results (10 minutes per group includes time for Q&A). Slide deck and strategic analysis must be online by end of day on March 6th.

grading rubric
This is a group assignment for two-three people.

Criteria Guiding questions Check - Check Check +
Storyboards (40%) Did your team create six effective UX scenarios that can be used to generate feedback on your ideas? The storyboards are difficult to understand without verbal explanation. The text descriptions have grammatical errors and are difficult to read. The illustrations provide too few details about user context. The storyboards illustrate a user context, a problem, and a potential solution with 3-4 story panels. People outside of the class can understand the storyboards without a verbal description. The storyboards clearly and beautifully capture a user context, a problem, and a potential solution. They present an engaging problem and a realistic solution in a way that will yeild thoughtful feedback.
Analysis of speed dating (40%) Did your team analyze feedback for each storyboard? Did the team look at data from Mindswarms and a face-to-face speed dating session? The team did the minimum amount of work to understand user insights. Or, the team did not conduct a face-to-face speed dating session. The team analyzed data from the Mindswarms respondants and a face-to-face stakeholder. The insights are engaging and will help your team decide how to move forward. The team analyzed data from the Mindswarms respondants and multiple face-to-face stakeholders. The analysis is insightful and unexpected, yeilding new constraints and ideas.
Strategic analysis for MindSwarms (20%) Did your team produce a 1-2 page essay with insights for MindSwarms' marketing strategy? The team produced an essay, but it does not creatively address the challenge faced by MindSwarms. The team produced many ideas that can help MindSwarms market their service and build their database of video respondants. The team created a detailed document with many creative ideas to help MindSwarms market their service and build their database of video respondants.